Policies

1. Booking and Cancellation Policy

  • All appointments must be booked in advance through our website or by contacting us directly.

  • To cancel or reschedule an appointment, please notify us at least 24 hours in advance. Cancellations made less than 24 hours before the appointment will incur a $69 fee.

  • We appreciate your understanding and cooperation in this matter to ensure the smooth operation of our scheduling and respect for our time.

2. Payment Policy

  • A non-refundable $20 deposit is required to secure your appointment slot. This deposit will be applied towards the total cost of your service.

  • The remaining payment is due at the time of service. We accept credit/debit cards, and other forms of electronic payment.

3. Late Arrival Policy

  • To ensure you receive the full service, please arrive on time for your appointment. Late arrivals may result in the cancellation of your appointment and a "no-show fee," unless rescheduling is possible due to availability.

4. Refund Policy

  • Refunds are not available for services rendered. If you are unsatisfied with your tan, please contact us within 24 hours, and we will do our best to address your concerns.

5. Tan Preparation and Aftercare

  • Please follow our pre-tan and post-tan care instructions to ensure the best possible results.

  • We are not responsible for any adverse effects that may result from failure to follow our guidelines.

6. Health and Safety

  • For your safety and ours, we reserve the right to refuse service to anyone who, in our judgment, appears to have a skin condition or other health concern that may be exacerbated by spray tanning.

  • We also reserve the right to refuse service to anyone under the influence of alcohol or drugs.

7. Privacy Policy

  • We respect your privacy and will not share your personal information with third parties without your consent, except as required by law.

8. Contact Information

  • For any questions or concerns regarding our policies, please contact us via email.

9. Changes to Policies

  • We reserve the right to modify or update our policies at any time. Please check this page regularly for any changes.

Thank you for choosing Touch n Glow Tan!